Frequently asked questions

Products & ingredients

What does "PPD-free" actually mean?

PPD (para-phenylenediamine) is one of the most common causes of allergic reactions in hair colour. Some of our colour and treatment products are formulated without it. Each product page shows you exactly what's included and excluded — check the "Free from" section before you buy, especially if you've reacted to colour products before.

Are your Natulique products certified organic?

Natulique products in our range are formulated without parabens or artificial colours. Certification status varies by individual product — check the product page for the specific claims and certifications that apply to that item.

I have a sensitive scalp. What should I look for?

Start with the "Free from" section on any product page. Many of our EverEscents products are formulated without SLS/SLES, silicones and mineral oil, which can help if you're sensitive to common irritants. If you have a diagnosed allergy, always check the full ingredient list and consult a healthcare professional before trying a new product.

What's the difference between Clever Curl and your other shampoos?

Clever Curl is formulated specifically for curly and wavy hair, and is Curly Girl Method approved — meaning it's free from sulfates, silicones and parabens, which can weigh down or disrupt natural curl pattern.

Is the KeraGreen keratin treatment formaldehyde-free?

Yes. KeraGreen Keratin treatments in our range are formulated without formaldehyde, parabens, artificial colours or SLS.

What's special about the OHC Silk Pillowcase?

It's made without synthetic fibres or harsh dyes. Silk pillowcases are popular for reducing friction on hair overnight, which can help minimise breakage and frizz compared to standard cotton pillowcases.

Using our products

Can I use K18 KhairPep alongside my regular colour treatments?

Yes — K18 KhairPep is designed as a bond-repair treatment that works alongside, not instead of, your regular hair care routine. It's formulated without sulfates and silicones. Check the individual product page for full usage instructions.

How do I know which Natulique colour shade is right for me?

We recommend consulting with a colourist familiar with the Natulique range before a first-time colour change, especially for significant shade shifts. Our product descriptions include shade guidance, but in-person consultation is always best for colour services.

Shipping & orders

Do you ship Australia-wide?

Yes, we ship to all states and territories across Australia.

What's your shipping cost?

Free shipping on all orders over $90. Below that threshold, standard shipping rates apply at checkout.

How quickly will my order ship?

Orders placed before 11am on weekdays ship the same day.

About OHN.Me

How do you choose which brands to stock?

Our team has a hairdressing background, and we select brands based on formulation choices we believe matter — what's included and what's deliberately left out. We don't stock every "natural" brand on the market; we're selective about what meets our standard.

Are you affiliated with the brands you sell?

No — we independently select and stock brands we believe in. We don't accept payment from brands to be featured or favourably reviewed.